Returns Policy

Website Returns Policy

If you have purchased anything from our online shop/website you will be entitled to a full refund, as long as you return the item within 14 days of the purchase, and you have not damaged or worn the product. The item must be returned in its original packaging.

In-Store Returns 

(for our shop in Newtown, Powys)

If you have purchased an item from our store in Newtown then unfortunately we cannot provide you with a cash refund. You will be refunded with a credit note for in-store use only. You must return the item within 14 days.


Gift Voucher Policy

Gift vouchers are only valid for use in our store only.  The voucher will expire if not used within six months of the purchase date.  Vouchers are not to be sold on ebay as they will become void.